Shipping policy
🚚 Shipping Policy
1. Processing Time
- Order confirmation: Immediately upon purchase
- Processing time: 1-2 business days (excluding weekends & public holidays).
- During peak seasons (sales, festivals), processing may take up to 3 business days.
2. Domestic Shipping (India)
- Shipping Time Frame : 1-2 Business Days
- Delivery Time Frame : 4-7 Business Days
- Free Shipping : On all ordersÂ
3. Order Tracking
- Once shipped, you’ll receive an email/SMS with a tracking number
- Track through our website or courier portal.
- Contact us if you haven’t received tracking details within 3 business days.
4. Delays & Lost Packages
- Unexpected delays (weather, strikes, etc.) may occur.
- If your package hasn’t arrived within the estimated timeframe, please contact us.
- We’ll work with the courier to locate or replace your item.
-
Claim requirements:
Notify us within 30 days of dispatch.
Provide your order number and any courier info received.
5. Address Changes & Errors
- Please confirm your delivery address during checkout.
- To correct an address after order placement, contact us within 12 hours.
- Shipping to an incorrect or outdated address is customer responsibility.
6. Cancellations
- Orders can be cancelled within 1 hour of placement (before processing starts).
- Cancellation requests after processing begins may incur charges.